PRIVACY POLICY

Last Updated: August 28, 2026

⸻

This Privacy Policy explains how Alvora Research Labs LLC ("Alvora," "we," "us," or "our") collects, uses, discloses, and protects information when you visit www.alvoraresearchlabs.com, communicate with us, or place an order. By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with the website, we may collect:

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information, such as products ordered, order value, shipping method, transaction status, refunds, and customer-service history.
  • Payment-related information. Payments are processed by third-party payment providers. We may receive transaction identifiers, payment status, billing details, or limited payment information, but we do not necessarily receive or store your complete payment-card number.
  • Device and usage information, such as IP address, browser type, device identifiers, referring pages, pages viewed, session activity, and approximate location derived from IP address.
  • Communications you send to us, including support requests, feedback, and documents or photographs you voluntarily provide.
  • Cookie, analytics, and preference information collected through cookies, pixels, local storage, and similar technologies where used.

How We Use Information

  • Process, fulfill, ship, and support orders.
  • Communicate about orders, account activity, customer-service requests, and operational notices.
  • Maintain, troubleshoot, secure, and improve the website and checkout experience.
  • Detect and prevent fraud, misuse, unauthorized transactions, security incidents, and violations of our Terms and Conditions.
  • Maintain business, tax, accounting, compliance, and transaction records.
  • Send marketing communications where permitted by law and consistent with your preferences.
  • Comply with applicable laws, lawful requests, regulatory obligations, and enforcement requirements.

How We Share Information

We may disclose information to service providers and business partners that perform services on our behalf, including payment processing, order fulfillment, shipping, website hosting, e-commerce technology, customer support, analytics, fraud prevention, security, accounting, legal, and other professional services.

We may also disclose information when required by law, to protect rights or safety, to investigate suspected fraud or misuse, or in connection with a merger, financing, acquisition, sale, restructuring, or other business transaction involving all or part of Alvora Research Labs.

We do not sell personal information for money. Certain analytics, advertising, or cookie technologies may be treated as "sharing," "targeted advertising," or a "sale" under some state privacy laws even when no money is exchanged. Where applicable, we will provide legally required choices or opt-out mechanisms.

Cookies and Similar Technologies

We may use cookies and similar technologies to keep the website functioning, remember preferences, understand site usage, support security, and measure website performance. Depending on the technologies used and applicable law, you may be able to control certain cookies through browser settings or website privacy controls.

Marketing Communications

You may opt out of promotional email by using the unsubscribe mechanism included in the message. Even if you opt out of marketing, we may continue to send transactional or service-related messages concerning your orders, account, security, or customer-service requests.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, recordkeeping, tax and accounting obligations, dispute resolution, and legal compliance. Retention periods may vary by category of information.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, network, storage system, or transmission method can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have rights concerning your personal information, which may include rights to request access, correction, deletion, portability, or information about certain disclosures, and rights to opt out of certain processing or marketing activities. We may need to verify your identity before completing a request.

To submit a privacy request, contact support@alvoraresearchlabs.com. We will respond as required by applicable law.

Children's Privacy

Our website is intended for adults and is not directed to children under 18. We do not knowingly solicit orders from or intentionally collect personal information from children under 18. If you believe a child has provided personal information to us, contact us so we can review the matter.

Third-Party Websites and Services

Our website may link to or integrate with third-party websites, payment services, carriers, or other platforms. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised effective date. Material changes may be communicated through additional notice where required by law.

Contact Us

Alvora Research Labs LLC
653 Duane Palmer Blvd
Email: support@alvoraresearchlabs.com
Phone: (863) 991-0267
Website: www.alvoraresearchlabs.com